Looking for a Tester for Strategic FTE Planning Software
I built a platform that analyzes historical interactions and develops FTE demand forecasts and plans. I’m looking for someone interested in testing the platform to help me improve it.
Platform functionality and capabilities:
- build multiple scenarios
- predict FTE required to hit SLAs
- forecast baseline and surge interactions
- multi-channel, shared FTEs, concurrency
- AI triage channel
If you’re interested, let me know!