▲ 0 r/Zoom
Thank you to the agent who canceled my subscription but there is no reimbursement for 5~ years of an inactive account that's been paying for pro??
Long story short I left a corporate job 5~ years ago and had a zoom subscription through the corporate account. I never noticed the zoom transactions in my billing history until now.
I recorded the call, so did zoom, Infact the agent admitting to no use.
I was completely shut down when I asked about compensation at the end of the phone call. I understand it's my fault for not realizing sooner but you guys not having a red flag thing that keeps dinging people's accounts that are completely inactive is basically stealing.
u/StoneW0rk — 11 days ago