2025 Volvo XC40 lease — suspension issue missed by first dealer, now major repairs. Would you push for a replacement?
I leased a brand-new 2025 Volvo XC40 and haven’t even had the car for a year yet.
I started hearing an abnormal noise and took it to a Volvo dealership near my house to have it checked. They inspected the car and told me nothing was wrong, so I continued driving it.
The noise never went away, and I eventually took the car back to the Volvo dealership where I originally got it. This time, they found that there actually is a problem with the suspension, along with damaged plates/components that need to be repaired.
What really concerns me is that I brought the car in specifically because I knew something didn’t sound right, was told it was fine, and then continued driving my family around in it before another Volvo dealership discovered the actual problem.
The repairs should be covered under warranty, but at this point I’ve lost confidence in the vehicle. It’s a nearly new leased car, and I’m uncomfortable just taking it back after the repair and pretending none of this happened.
I’ve already contacted Volvo about the situation and would personally prefer a replacement vehicle rather than continuing with this one.
Has anyone dealt with something similar with Volvo or another manufacturer? Were you able to get a replacement vehicle, lease swap, buyback, or any other resolution beyond simply having the car repaired under warranty?
I’m especially interested in hearing from anyone who has dealt with Volvo corporate or a lemon-law situation involving a leased vehicle.