Zoho Mail keeps breaking in and out for weeks, can't get a single response from support
I've heard this subreddit might be one of the only ways to actually get Zoho's attention, so here goes.
Since June 28th, Zoho Mail has been throwing an "Oops! An error occurred" message the second the mailbox loads, on both the desktop app and browser. Intermittent, works fine for a bt, then the error comes back out of nowhere. Not a composing/sending issue, it's broken before I even get in. Storage isn't full, tried refreshing, restarting, logging out and back in, on both platforms. Nada.
I submitted a support ticket the same day. Nothing. Followed up by email since. Called their Singapore and China #s. Still nothing. It's been weeks now with zero response, and honestly I'm struggling to even find a working channel to reach a human on their support team.
Has anyone else dealt with this error, or found a way to actually get Zoho support to respond?