Contract videographer I hired is screwing me over
For the first time, I offered photo and video for a wedding I did back in April. Already delivered the photo gallery and couple is so happy with it. I have yet to deliver the videos they were promised because the videographer I hired is completely ghosting on me. I paid him to shoot the wedding and get the edits done for me. I paid him a pretty penny. I met with him several times over Zoom and saw all of his work so I trusted him. Totally learning my lesson now. Its been weeks since the edits were originally due and Im lucky if I ever even get a text back from him. When im following up im mostly ignored and then Ive gotten a few texts back saying hes working on the edits but then any follow up questions I ask he just ignores. He mentioned he cant do the edits in the way we originally planned because he doesnt have enough footage. In my opinion hes just unorganized and its clear from his social media that he overbooks himself. I dont know what to do at this point. Should I wait and hope he delivers or should I try to hire someone to edit with the footage I have? I have majority of his video footage but its all compressed files so its not the raw videos. Im so disappointed from this situation and am concerned that I’ll have to give the couple a discount. Mostly im upset that they trusted me and I wont be able to give them the quality they want. What would you do in this situation?