operational advice
Hi everyone! I’ve lurked here for a little and hoping some of yall would be able to provide some advice for me.
I started as a trainee about five months ago, got certified like two months ago and am comfortable with the vast majority of the basics (all the rxOne stuff, most standard connexus functions) but we recently had a ton of turnover leaving me as one of the most experienced full-time techs at my store. Our RxM is also pretty new (less than a year) so we are struggling to stay organized and I would love some advice on how to get better at the behind the scenes stuff so the newer people can mostly focus on filling, register, etc as we try to stay afloat (and as they’re looking for more new hires). Does anyone have like a Resolution guide or advice on what I need to be doing as the “more experienced” tech that’s there most days? The RPhs are pretty good at helping out but everything feels so disjointed
I know this isn’t a highly specific request but if anyone has dealt with a similar situation I would love if yall would be able to give any guidance or provide any resources!!