u/Superb-Owl6373

Is Ditto's claim support actually good?

Is Ditto's claim support actually good?

I'm 25M and currently looking to buy health insurance for myself. I've shortlisted:

- HDFC ERGO Optima Secure+

- Aditya Birla Activ One MAX

I'm considering buying through Ditto since i have heard many people recommending it, But

I came across a comment saying claim experience isnt good

For people who have actually bought insurance through Ditto and later made a health-insurance claim:

- How was your experience with Ditto during the claim?

- Did they actually help with documentation, insurer queries, escalation/rejection, etc.?

- Would you recommend buying through Ditto, or is it better to buy directly from the insurer?

Particularly interested in real claim experiences, both good and bad.

u/Superb-Owl6373 — 6 days ago