u/SwimmingDismal1869

Issue with Office 365 In Azure Virtual Desktop

Hello, Could someone help me to shine some light on a problem we are having with AVD andO365. Currently the AVD systems are Hybrid joined to on-prem domain as well as to Azure. Our users can log in fine to the OS, however when they go to open an office app, they get a message that that they need to log in, which is time consuming. Digging deeper we see a message about a grace period expired.

We have been working with a Microsoft rep and have exhausted all options. My next step was to open a ticket with support, and that usually never goes anywhere.

here is what we have done:

used FSLogix and applied the office settings. that did not work.

Applied the shared office settings, that didn't work either.

we also removed office and reinstalled using the shared license setting, still did not work.

we also, removed O365 and installed the KMS version. Office worked, however onedrive still prompted for a login.

Any help would be appreciated.

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u/SwimmingDismal1869 — 6 days ago