DataAnnotation: onboarding frozen on the review step for 11 months, four support tickets, zero replies
Posting anonymously and hoping someone here has seen this pattern before.
I completed the DataAnnotation starter evaluation and my onboarding page has been frozen on step two ever since - "We review your results, if you pass we'll email you." Step one shows complete, steps three and four have never unlocked. The in-app inbox is completely empty and the Projects tab just redirects back to the onboarding screen.
Four support requests through their official form: September 2025, June 2026, and two more today. Not one reply, not even an automated acknowledgement.
Does an unreviewed evaluation queue ever actually move after this long, or is silence simply how a rejection gets delivered on these platforms? Has anyone had an onboarding step frozen indefinitely for a region or eligibility reason nobody told them about? Any escalation route that works when the only support channel is a form that goes unanswered?
I'd rather be told I didn't pass than keep refreshing a dashboard for another year.