u/Tayto95

Hi,
My team which is fairly immature in the way it operates, currently uses Jira Kanban and works in quarters. They are a security team so they get a lot of unplanned reactive work, but haven’t ever really tracked this so can’t see on average how much unplanned work comes in that they pick up.

Wondering if anyone has any tips as to how I can best track this in Jira so it’s easy to report on?

My initial idea was to have a simple epic that would act as a bucket e.g. Q4 - Unplanned Work and within that would go the unplanned work, using a combination of issue types such as Support, Incident, Bug etc and Labels to help theme the unplanned work that comes in. I want a good approach to start tracking and see a good 3 months of data so I can see where the team is spending their time.
Remember it’s. Security team similar to a DevSecOps so it’s part operational

Anyone have any other ideas for me to try?

Thanks in advance!

Hi,
My team which is fairly immature in the way it operates, currently uses Jira Kanban and works in quarters. They are a security team so they get a lot of unplanned reactive work, but haven’t ever really tracked this so can’t see on average how much unplanned work comes in that they pick up.

Wondering if anyone has any tips as to how I can best track this in Jira so it’s easy to report on?

My initial idea was to have a simple epic that would act as a bucket e.g. Q4 - Unplanned Work and within that would go the unplanned work, using a combination of issue types such as Support, Incident, Bug etc and Labels to help theme the unplanned work that comes in. I want a good approach to start tracking and see a good 3 months of data so I can see where the team is spending their time.
Remember it’s. Security team similar to a DevSecOps so it’s part operational

Anyone have any other ideas for me to try?

Thanks in advance!

Hi,
My team which is fairly immature in the way it operates, currently uses Jira Kanban and works in quarters. They are a security team so they get a lot of unplanned reactive work, but haven’t ever really tracked this so can’t see on average how much unplanned work comes in that they pick up.

Wondering if anyone has any tips as to how I can best track this in Jira so it’s easy to report on?

My initial idea was to have a simple epic that would act as a bucket e.g. Q4 - Unplanned Work and within that would go the unplanned work, using a combination of issue types such as Support, Incident, Bug etc and Labels to help theme the unplanned work that comes in. I want a good approach to start tracking and see a good 3 months of data so I can see where the team is spending their time.
Remember it’s. Security team similar to a DevSecOps so it’s part operational

Anyone have any other ideas for me to try?

Thanks in advance!

Hi,
My team which is fairly immature in the way it operates, currently uses Jira Kanban and works in quarters. They are a security team so they get a lot of unplanned reactive work, but haven’t ever really tracked this so can’t see on average how much unplanned work comes in that they pick up.

Wondering if anyone has any tips as to how I can best track this in Jira so it’s easy to report on?

My initial idea was to have a simple epic that would act as a bucket e.g. Q4 - Unplanned Work and within that would go the unplanned work, using a combination of issue types such as Support, Incident, Bug etc and Labels to help theme the unplanned work that comes in. I want a good approach to start tracking and see a good 3 months of data so I can see where the team is spending their time.
Remember it’s. Security team similar to a DevSecOp tram

Anyone have any other ideas for me to try?

Thanks in advance!

Hey
I’m new to the product space and joined a team as their Security PM. Working with a DevSecOps team which as you can imagine deals with their own initiatives to go after and operational work that comes in as unplanned from people that needs security involvement which derails their outcome work.

They are missing good practises and am trying to start introducing little bits.

As it’s not the same as traditional PM, was wondering if anyone had advice or experience in this type of role?

My main question is how I should instruct my team to track their work on their Kanban Jira board in an efficient way. I need a good way of tracking what’s outcome work and what’s unplanned work and then a good way to highlight what work is highest priority etc. I know some techniques are to create Epic containers to track this sort of work or an Expedite bucket. But thought I’d see what other people are doing here to track things, or how their boards are set up to allow for refinement or triaging.

Thanks in advance!

Hey
I’m new to the product space and joined a team as their Security PM. Working with a DevSecOps team which as you can imagine deals with their own initiatives to go after and operational work that comes in as unplanned from people that needs security involvement which derails their outcome work.

They are missing good practises and am trying to start introducing little bits.

As it’s not the same as traditional PM, was wondering if anyone had advice or experience in this type of role?

My main question is how I should instruct my team to track their work on their Kanban Jira board in an efficient way. I need a good way of tracking what’s outcome work and what’s unplanned work and then a good way to highlight what work is highest priority etc. I know some techniques are to create Epic containers to track this sort of work or an Expedite bucket. But thought I’d see what other people are doing here to track things, or how their boards are set up to allow for refinement or triaging.

Thanks in advance!