TGIF DEX Weekly Win Thread

TGIF DEX Weekly Win Thread

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Happy Friday, Dexperts!

As we wrap up the week, what's one small (or big) DEX win you're celebrating?

Could be a proactive fix that prevented tickets, a dashboard insight that changed priorities, an automation that saved hours, or just smoother employee feedback this week.

Share yours below: no matter how big or small. These stories are gold for all of us.

If you're still fighting fires, we get it. What's one thing you're hoping to tackle next week?

Looking forward to hearing your wins.

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u/TeamNexthink — 7 days ago
▲ 302 r/nexthink+1 crossposts

AWS is having billing alert issues...don't panic.

When I looked at my phone when I was waking up:

>You requested that we alert you when the forecasted cost associated with your My Monthly Cost Budget budget exceeds $100.00 for the current month. The month forecasted cost associated with this budget is $183,965,812,157.54. You can find additional details below and by accessing the AWS Budgets dashboard.

By the time I disabled access to S3 & Cloudfront in my personal account, and opened a ticket, this finally started being displayed by AWS at https://support.console.aws.amazon.com/support/home?region=us-east-1#/

>Inaccurate Estimated Billing Data >Beginning on July 16 7:38 PM PDT, we began displaying incorrect estimated billing data in the Billing and Cost Management Console. > >For more information on this issue, please refer to the AWS Service Health Dashboard: https://health.aws.amazon.com/health/status

reddit.com
u/Dal90 — 7 days ago

AMA with Former DoD CIO & USAF Brig Gen (Ret.) Leslie Beavers - Today on r/Nexthink

Veterans,

This afternoon, we’ve got a solid one lined up: AMA with Leslie Beavers. She is a retired USAF Brigadier General, former Acting Department of Defense Chief Information Officer.

Over 30+ years of uniformed and civilian service, she’s led major IT and cyber initiatives across the DoD.

Come ask her about leadership, digital transformation in government, career transitions, or the future of military tech. Open to all questions.

Link: https://www.reddit.com/r/nexthink/comments/1ujzsf5/we_are_excited_to_announce_that_we_will_be/

When: Wed July 8 | 4pm EDT

Appreciate everyone who serves/served. Hope to see some good questions from the community.

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u/TeamNexthink — 16 days ago

AMA with Former DoD CIO Leslie Beavers (Cyber, Enterprise IT & DEX) – Today on r/Nexthink

Hi r/asknetsec,

This afternoon, we’re running an AMA with Leslie Beavers, former Acting DoD Chief Information Officer and Principal Deputy CIO (retired USAF Brig Gen).

Huge portfolio in cybersecurity, information assurance, endpoint visibility, and large-scale digital employee experience (DEX) in defense environments.

Perfect opportunity to ask about real-world enterprise security operations, proactive remediation, moving from reactive to proactive IT, or lessons from managing DoD-scale infrastructure.

Link: https://www.reddit.com/r/nexthink/comments/1ujzsf5/we_are_excited_to_announce_that_we_will_be/

Time: Wed July 8 | 4pm EDT

Feel free to post questions early. Should be a high-signal thread.

Special thanks to the mods of r/AskNetsec for allowing us to make this announcement.

reddit.com
u/TeamNexthink — 16 days ago

Meet Our Next AMA Guest: Leslie Beavers

If you've ever wondered what it takes to modernize technology at the highest levels of government, this AMA is for you.

Leslie Beavers is the former DoD CIO (a four-star equivalent civilian role), a retired U.S. Air Force Brigadier General, and has led some of the largest technology modernization efforts in government. Her career spans defense, cybersecurity, enterprise IT, cloud modernization, governance, and digital transformation, including overseeing a technology ecosystem valued at roughly $60 Billion.

She'll be here to talk about topics like:

  • Modernizing large, complex IT organizations
  • Cybersecurity and enterprise resilience
  • Digital transformation in mission-critical environments
  • Leadership lessons from government and the military
  • The future of enterprise technology

And if you want a preview, Leslie will also appear on Soul of CIO this Monday July 6. Soul of CIO is a podcast that features conversations with technology leaders about leadership, innovation, digital transformation, and the human side of being a CIO.

Bring your questions—we're looking forward to a great discussion! (As always, please keep questions professional and focused on technology, leadership, and enterprise transformation.)

AMA Link Here! https://www.reddit.com/r/nexthink/s/DxH0rKZgdJ

u/TeamNexthink — 23 days ago
▲ 17 r/nexthink+2 crossposts

We are excited to announce that we will be hosting an AMA with Leslie Beavers right here on r/nexthink!

https://preview.redd.it/4ed87f8p6hah1.png?width=926&format=png&auto=webp&s=8cad64608865c04741a6ee1b73a27ad9cb499c03

We are excited to announce that we will be hosting an AMA with Leslie Beavers right here on r/nexthink!

She'll be here to answer your questions live on the subreddit.

With a career spanning executive leadership in the U.S. Air Force, Fortune 500 organizations, and some of the world's largest technology environments, she brings decades of experience leading digital transformation, cybersecurity, enterprise modernization, technology governance, and large-scale organizational change.

Whether you're interested in enterprise technology strategy, digital employee experience, cybersecurity, AI adoption, executive leadership, or modernizing IT at scale, this is your opportunity to ask questions and learn from someone who has led complex technology initiatives across both the public and private sectors.

Please note that this AMA will be focused on technology, leadership, digital transformation, AI, cybersecurity, and enterprise IT.

It's a great opportunity to hear real-world perspectives on leading technology at scale and connect with an accomplished industry leader.

Leslie will appear on the Soul of the CIO show on Monday: https://www.youtube.com/@SouloftheCIO

Mark your calendars for July 8, 2026 at 4:00PM ET, and don't wait—go ahead and drop your questions in the comments below!

reddit.com
u/TeamNexthink — 16 days ago

What's a piece of technology you were convinced was the future?

What's one piece of technology you were absolutely convinced was the future?

Maybe it changed everything... or maybe it disappeared a few years later.

What's the first thing that comes to mind?

u/TeamNexthink — 25 days ago

What’s one modern tool/app that you wish would just disappear forever?

We all have those tools or apps.

The one we hate. The one that feels more like a rival than a tool. The one that you dislike so much that even the icon starts to annoy you. The notification sound makes you start to twitch.

You might procrastinate to avoid it. You might go to lunch early to avoid it. But, you can't escape it. It's a necessary part of doing your job.

Today, we'd like to know about your tool fatigue:

What’s one modern tool/app that you wish would just disappear forever?

Which piece of software/hardware is annoying you the most right now and why?

Bonus Question: Have you found any DEX tricks (or Nexthink magic) to make it less painful?

u/TeamNexthink — 28 days ago

What piece of "ancient" tech do you miss the most?

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Nexthinkers: let's have some fun with a little nostalgia for tech days gone by. Technology has changed at such a fast pace that things that were once common become obsolete in only a few years.

What piece of ancient tech do you secretly miss in 2026?

Could be software, hardware, or some tech interaction that only exists in the past.

  • Do you miss the comforting hiss of a dial-up modern?
  • Pulling the margins off of paper after it comes off a dot metric printer?
  • Physical servers that you can kick when they misbehave?
  • Using AOL CDROMS as coasters?
  • Maybe a DOS prompt blinking at you?

Drop your answers in the comments below and let's talk about the good old days.

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u/TeamNexthink — 29 days ago

Let’s see your IT setup 👀

Whether it’s a NOC wall, monitoring dashboard, help desk station, home office, home lab, or the corner of your desk that’s somehow holding everything together, let’s see it.
Drop a screenshot or photo (sanitized, obviously).

Bonus points for:

Excessive monitor setups
Great or terrible cable management
A dashboard you’re proud of
Ancient hardware that’s somehow still alive
A home lab that started small and got out of control
Curious what everyone’s working with these days. 📸

reddit.com
u/TeamNexthink — 30 days ago

What’s the weirdest endpoint issue you’re troubleshooting right now? (Screenshots welcome)

Every environment has that one issue that’s driving everyone crazy:

Random slowdowns
Long logons
Apps hanging for no obvious reason
High CPU with no clear culprit
VPN complaints
Wi-Fi issues
“Everything is slow” tickets

What’s the strangest endpoint issue your team is actively investigating right now?
Feel free to share screenshots (sanitized, of course) of logs, monitoring tools, performance graphs, ticket descriptions, error messages, or anything else that helps tell the story.

Let’s see what everyone is dealing with this week.

reddit.com
u/TeamNexthink — 1 month ago

Join Us for a Victory Lap on This Week's DEX Show with Andrew Robertson

Listen to this week's episode of The DEX Show with Nexthink analyst relations leader Andrew Robertson.

Andrew is chatting with Tom, Oriana, and Dina about the leadership role of Nexthink and what Gartner’s latest MQ and Critical Capabilities reports reveals about the evolving DEX market.

You'll hear insights into AI innovation, customer advocacy, community-building, and how Nexthink continues to shape the future of digital employee experience.

BONUS: A preview of Nexthink Experience 2026 in Orlando. Have you got your tickets yet? You've got one more week to get them 40% off by using the code DEXOPS.

What did you think of this week's episode? Drop your thoughts in the comments below.

u/TeamNexthink — 1 month ago

Keysight Technologies: Nexthink Flow Success Story

In this video, you'll hear from Keysight Technologies about how they are using Flow to help with updating device drivers on all their Dell and HP devices.

How are you using Flow?

youtube.com
u/TeamNexthink — 1 month ago

What’s the most annoying digital friction you dealt with this week?

We all know the thing. That one thing that kills your flow even when everything else is working.

From tool fatigue and slow app loads to mystery Wi-Fi drops or endless update notifications… what’s been grinding your gears this week?

Bonus: Has anyone found a quick proactive fix or is it still in the “reboot and pray” category?

reddit.com
u/TeamNexthink — 1 month ago

To all our Dexperts out there, what was your weekly win?

To all our Dexperts out there, what was your weekly win?

Could be a fix, automation, insight, saved outage, happier users, fewer tickets, whatever. Curious what everyone’s working on. The more specific the better. Tell us your stories!

reddit.com
u/TeamNexthink — 1 month ago

The end of the job as we know it! What does that mean for DEX? Listen to the latest from the DEX show featuring Phil Kirschner

Phil Kirschner returns to The DEX Show to explore how AI is reshaping work far beyond productivity gains and chatbot hype. From hybrid work and organizational silos to employee experience and the future of jobs themselves, Phil argues that leaders must rethink how work is designed—not just automate existing processes. We discuss why most change initiatives fail, what AI means for workplace strategy, how organizations can overcome resistance to transformation, and why the companies winning with AI are often those that mastered remote-first ways of working. A provocative conversation about the next era of work, leadership, and organizational design.

https://podcasts.apple.com/us/podcast/the-dex-show-a-show-for-it-change-makers/id1544150596?i=1000773141340

u/TeamNexthink — 1 month ago
▲ 7 r/nexthink+1 crossposts

Would you trust an AI agent to automatically fix issues across your entire endpoint fleet, or do you think there should always be a human in the approval chain?

We'd love to hear your full thoughts on this. What's the balance between automation first and risk/compliance concerns?

reddit.com
u/TeamNexthink — 1 month ago

Nexthink named a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools- Check out the full report!

You can download the full report here: https://nexthink.com/gartner-magic-quadrant-dex

We'd love to hear your thoughts, reactions, and questions you have!

We’re proud to be named a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools for the third consecutive year. 

We believe this recognition reflects our continued focus on helping organizations eliminate digital friction, reduce reliance on reactive support, and deliver seamless employee experiences at scale. 

Download the report to explore: 

  • A comprehensive view of the Digital Employee Experience (DEX) market 
  • How vendors are positioned and evaluated across key capabilities 
  • Insights into the trends shaping the future of DEX and considerations for selecting the right platform

  

u/TeamNexthink — 1 month ago

Listen to the Latest DEX Show | AI in the Workplace: Gains, Risks & the Human Factor (ft. Gabi Tofani)

The newest Reality Bytes episode dropped and it’s a must-listen for anyone thinking about AI + DEX in 2026-2027. A theme that came up in our AMA and our weekly discussion post.

Gabi Tofani joins Tom & Oriana to unpack how AI is changing culture, learning, and employee experience. He covers everything from measuring adoption to the dangers of “AI slop” and bot-written reviews.

They also get into curiosity-driven cultures and what we might be losing as AI spreads everywhere.

This hits right at the heart of what we talk about here: moving beyond metrics to real human-centric experiences.

What stood out to you (or what are you skeptical about)?

  • Biggest opportunity AI brings to DEX?
  • Biggest risk?
  • Anyone already dealing with AI-generated “performance feedback”?

Listen here: https://dex.nexthink.com/articles/deleting-em-dashes-reality-bytes-ai-workplace-special-ft-hr-leader-gabi-tofani/

Let’s keep the conversation going: drop your takeaways below!

u/TeamNexthink — 1 month ago

What's your bold 2027 DEX prediction?

Grab your crystal ball and let's make some predictions.

  • What do you see as the future of DEX?
  • Will AI Make XLAs Obsolete or Essential?
  • What's one AI/DEX experiment you're running (or scared to run) right now?

Drop your thoughts in the comments and let's get the conversation started!

reddit.com
u/TeamNexthink — 1 month ago