u/That-Highlight5026

Ai customer service bot!?!?

Hi, I just got off a customer service call that really creeped me out. I called my insurance carrier (WellCare) to make some changes to my coverage. An ai bot picked up, (obviously computer generated responses.) when I asked it several times if it was ai, 1.) it denied it several times and 2.) gave an explanation as to why it might sound like a bot (noise cancelling technology). When it became apparent that it was a bot, as it started glitching, I said once more you are a bot, it stated, “yes, I am ai”.

Idk why this is freaking me out so bad, but it really is. I feel like we are all
So far into the matrix that by the time we actually wake up, it will really be too late. Tell me I’m not crazy.

reddit.com
u/That-Highlight5026 — 4 days ago