Switching studios / poor communication with new studio owner
My daughter has to switch studios this year for several reasons, and we found a studio that is much closer to our house. The studio is on the newish side (3 - 4 years maybe) and doesn’t have a lot of reviews. But their social media looks good, and my daughter had a trial class there and really loved it. The other girls seem super nice and welcoming, which is exactly what she needs. And dance instruction looks great too.
However.. communication with the studio owner has been frustrating and a bit disorganized. They don’t have an admin, and I think this is the main cause of the problem. We had a class scheduled for last week and when we showed up, there was no class, apparently because the comp schedule had changed. Phone texts are often not answered without me following up, I was supposed to receive the handbook of the competitive team over two weeks ago but never did..
Is this a deal breaker? Should I keep trying and hoping communication will improve and everything will be okay?