When it's time to leave the industry.
Sorry if this is ranty but I didn't know where else to put this and tell people who maybe as frustrated as I am.
I've been at my current dealership for over 2 year now and I think it's time I left the industry. My current dealership offers a 3% commission with a possiblity of hitting 6% if you hit above an ELR that's literally impossible to hit and a weekly salary of $650 and weekends off (for me that is). When I took the job I was desperate for a high paying job otherwise I would not have accepted this pay. I asked for a raise about 3 weeks ago and after one of my other advisors was fired, my fixed ops director approached called me into the office to inform me that he was let go and the workload would increase. I asked him about the raise and his response was " I just gave you one. Us raising the labor rate and firing _______ was your raise." and I just sat there in awe of that response. My last dealership responded in a similar way when I approached them about a raise 3 years in. It was just "sell more". Even at my terrible retail jobs we got some sort of raise, even if it was only a few extra cents an hour. Firing a coworker and framing that as a raise is one of the most disgusting things I have ever heard.
Between that, the micromanaging with the new call log NUMA we use micromanaging our response times, shunting more and more work on us as they fire people like the cashiers and warranty admin, and the constant irrationality coming from our customers, I can't stay in the industry anymore.