Upgrad is an absolute SCAM. Be AWARE ⚠️ HELP students.
Upgrad counselling session: They initially asked my documents to check my qualifications and eligibility to study in Germany. Now each university has their own criteria to gain admissions to which I did inform them about my gap year and what I was looking for (summer intake). After assuring that my needs would be met I enrolled in Upgrad for a study abroad program.The initial booking amount to continue with upgrad after the counselling is 10k. The sales representatives in this company are very misleading and tell students that they will provide facilities such as IELTS, APS, upskill courses extra all for the amount of 2.2L. They get you hooked onto a 3rd party loan company to provide financial aid but as soon as the booking amount and the registration with FIBE is done they forget about your existence. They will call you and tell you that you have to pay an extra amount for all the above mentioned services as they only provide assistance in filing the application and not the application fee. They is no communication between the initial counsellor and the next regarding your needs.
Furthermore, the scheduled upskill courses are unsuitable for working professionals. The refund policy is a joke they don't cater to and the harassment by FIBE for the EMI is torture even after requesting a cancellation to upgrad since I have not availed any of their services that were unsuitable to my requirements.
Even after 2months they have not resolved the issue. Whilst my CIBIL score gets affected.
I have filed a consumer complaint and one to RBI. PLEASE BE AWARE OF UPGRAD! and help in whatever way you can. Thank you !