u/ThisPublic4095

Text corrected by AI to be as clear as possible.

Hey everyone,

I'm running into a frustrating access issue with Base44 and hoping someone here might have experienced something similar or knows a workaround.

The issue:

• Account Lockout: I can no longer access my project editor/preview (/apps/69807dcf870c6771c26e58bc/editor/preview).
• Login Failure: Trying to log in with my registered email simply isn't working or recognized properly.
• Active Billing: Despite being locked out, my card is still being charged the monthly subscription fee.

I’m trying to submit a ticket to support, but I cannot do that from another account because it says to me that link it isn't mine, has anyone encountered this specific login bug on Base44? Is there any alternative recovery route or standard fix for account sync errors on this platform?

Any advice or suggestions would be greatly appreciated!