u/TimesRequiem

Hi all,

My girlfriend and I booked a Yurt Airbnb for the weekend. The host had advertised it as having AC, but when we showed up it was a mobile unit that didn’t actually cool the Yurt at all. Our area is affected by the US heat wave right now so we went and found a hotel instead. Airbnb support wasn’t very helpful because we didn’t have photographic evidence of the internal temperature of the Yurt. Do you think we’ll be fine getting a full refund by disputing it through my credit card? Does anyone have any additional advice for us?