u/TraditionalGap8890

i hate these people

this is just a rant and yes i’m looking for a job before i lose my mind.

i do enjoy being a banker on paper. it pays great and it has good benefits. my team is pretty chill.

but the clients? oh my god FUCK THEM. FUCK THEM. THEYRE ALL LAZY INCOMPETENT PIECES OF SHIT. YES I NEED UR ID TO WITHDRAW $2k.

I DONT CARE THAT UR LOCKED OUT OF ONLINE BANKING. FIGURE IT OUT.

I DONT CARE THAT U NEED TO SEND A URGENT WIRE AND WE CLOSE IN 5 MINUTES.

I DONT CARE THAT U NEED TO OPEN A TRUST ACCOUNT AND U NEED A NOTARY AND OH U DIDNT MAKE AN APPOINTMENT BUT UR MORE IMPORTANT THAN ALL THE APPOINTMENTS WE ALREADY HAVE BOOKED

I DONT CARE THAT YOU HAVE FRAUD AGAIN BUT U REFUSE TO USE TAP TO PAY AFTER I TOLD U ITS SAFER

I DONT CAREEE I DONT GIVE A FUCK AND IM TIRED OF FAKING LIKE I DO

I DONT CARE ABOUT ANY OF THESE TO BE HONEST I WISH THEY WOULD ALL LOCK THEMSELVES INSIDE THEIR HOUSES AND GET FUCKED!!!!!

i literally hate this line so bad. and they use it on EVERYTHING.

“why am i not getting my paper statements?!”

• *me: checks account oh it looks like you turned on paperless statements.

“WELL I DIDNT DO THAT. SOMEONE ELSE DID”

mind you - this is a feature no one else can touch. only the customers. as employees we do not have access to turn on or turn off paper statements in our systems.

me: so someone logged into your online banking and turned on paperless statements?

“THEY MUST HAVE!”
ok. sure.

not sure if this is allowed but do any RB’s at Bofa want to teams or make a group chat?

we can all support each other through the day :D