Thomson Reuters Screwed The Pooch
I am officially on the warpath. Thomson Reuters bought SafeSend and tinkered with the ONE thing that worked almost flawlessly - TIC TIE Calculate. Now nothing is as efficient or effective as it was. This company is a bank account masquerading as a software company. The fact that their support lines are overwhelmed is all the proof you need but I’ll provide the receipts.
For starters, I can’t even get it to install on one of our computers despite hours with their support team. The update process is a disaster as well. I had to completely uninstall and reinstall instead of just running an update utility. If this wasn’t my first experience with one of their screwups (Onvio 2019 - if you know you know), that would be one thing. They have a history of messing stuff up and for some reason, never learn to have a retrograde plan. But now that they have destroyed my favorite tool, I’ll be canceling my Ultratax subscription as well. Kiss my butt Thomson. I’m demanding my money back.