Unresponsive Support
Tldr; banned due to a accident, wynncraft support is buns
I've been banned from Wynn for 2 week now, due to an accidental chargeback on Tebex.
I contacted Wynn Support through their email and tried resolving this issue with them, they informed me that I need to contact my bank to cancel the dispute. So the next day I did just that, called up the bank and cancelled said dispute.
This was a week and a half ago, I have received verification from my bank that the dispute was cancelled but the Wynncraft support has been extremely unhelpful.
I first checked in every 2-3 days to ask them if they are able to unban me yet. Every time they responded with "The dispute isn't cancelled yet" after asking them 2 times they just completely stopped responding and giving any sort of information to help me help them resolve this.
I've spent a lot of time and a lot of money on Wynncraft, and I think it's kinda ridiculous and sad that support would treat anyone in my position like this. Especially since it was completely an accident.