Duo ice cream working conditions??
I need someone that has worked at Duo to pls chime in. Every time I go to this place, the workers seem like it’s their first day touching ice cream. Granted, I bet handling gelato is not easy! While the service is sub-par, it made me wonder: are these people maybe really tired of the long hours and infinite queue? Have they been trained enough or do they just get called whenever they need more support? The queue is partly so huge because the workers (whenever you’re lucky and there are 2 and not just 1), don’t seem to have a system to make things a bit more smooth. Anyways im just curious.
Edit: just to clarify, im not looking to criticize the workers, which is why I am wondering about the behind the scenes. Maybe calling the service sub-par was harsh, sorry about that. But if I’m consuming their product (that I know im not being forced to) I would like to know whether their employees are getting breaks during peak hours, proper training, etc.