2021 transmission went out
About a month ago we found out that our transmission was going out, 4k miles & 2 months past the warranty.
Toyota has been less than helpful. They offered to split the cost at $2500 from them and the other $6500 would be our responsibility. I told them I wasn't ready yet to sign that and I was notified today that since I didn't sign the agreement yesterday for them to pay the $2500 and that's all, that they dropped my case and won't pay anything.
Here is what I have learned so far for anyone who has to go through this.
Sell the car. Don't gamble. If it isn't the hybrid, sell it.
Try to get goodwill assistance through the dealership you got the work done at, not corporate. Once you call corporate, the dealers can't even touch the case.
SELL THE CAR. We have had 6 Toyotas. We were JUST about to buy the new sienna and now I can't even look at Toyota the same. Save yourself the frustration.
If anyone has any other input about how to get corporate to help with this, I would love any info!
Thanks.