u/Unlikely-Distance808

Is there a way to request a change of First Mate? Mine does not seem to read or understand emails.

Hi all -- anyone know where to find the IDR payment counter? For the life of me I can't find it in studentaid.gov or under my loan provider (Nelnet). I know they make it hard to find on purpose, but this is ridiculously frustrating.

EDIT: Abanner has just now appeared on my dashboard when I log into studentaid.gov. Maybe they are tracking us more than we even know.

We are working to update our systems to display your income-driven repayment (IDR) payment count and history in compliance with a court order affecting IDR plans. Learn more: StudentAid.gov/courtactions.

Is it normal for charges to be lumped together randomly? And for refunds to be split into random amounts?

My friends and I have been booking and updating things for ourselves and each other because we are all mates in the app. I have canceled a couple spa and shore things and never received refunds. My friends have booked massages and still don't see the charges on their cards. It seems the backend is super messy and hard to track. Is that on purpose??

Our first mate seems just as confused. I ended up canceling all my spa bookings in order to start fresh and ensure I get all my refunds. Nothing was showing to our FM, so it was escalated to sailor services who sent the below breakdown of random amounts.

I was owed $239+35+109+109+109 = $601.

They submitted refunds like so only after being told multiple times that everything was already canceled and I just needed the refunds. They kept asking what I wanted them to cancel.

Their refund total is $602.

WTF? So messy. No one in my group knows what's going on as it's all of our visit VV cruise/cruise in general.

https://preview.redd.it/f7lvuotgpz0h1.png?width=1042&format=png&auto=webp&s=2293e4f51e6377dcdc62c302b4ce8cf05feee9c0

Hi all! Going on my first cruise ever to Alaska this year with 3 friends. Two of us are sharing a cabin and the other 2 have solo cabins. Shore Things bookings are opening up soon. Are we able to book things for each other as long as we are mates in the app? We want to divide and conquer as soon as things open up.

Thanks!