u/VanJeans

I must have accidently clicked one of the free buttons on the site when going to checkout for one of their live stream events a couple of weeks ago and I just had $50 something taken from my credit card to sign up for a month of their services.

I logged a couple of hours after the payment came out and instantly cancelled the subscription and emailed them to ask to have it refunded. I've emailed them twice now and had no responses, is this common for this company?

I haven't actually started making music at all yet so their service does nothing for me.

Should I be organising a chargeback through the bank instead?

Thanks for the help.

Needing 2 testers for my test Brick Breaker game.

I can test back other apps if required.

You can join my Google Group here to be added to the testers - https://groups.google.com/u/1/g/vjtesting/

Then app will be located at - https://play.google.com/store/apps/details?id=com.photonbreaker.app

https://preview.redd.it/ee65vz2l346h1.jpg?width=521&format=pjpg&auto=webp&s=6905e5071af7e357a0dd5236c898154d07d599e4

https://preview.redd.it/1nlxl03l346h1.jpg?width=526&format=pjpg&auto=webp&s=fda09b4e2df8d3d23df9838300d2d24a06315e46