subscriber experiencing total upload/download stall across all devices (Windows 11 Pro & Android) — Is anyone else seeing this?
Hi everyone,
I'm writing this post out of complete frustration and sheer disbelief. As a paying subscriber to filen (LT), I've reached a point where the service has become entirely unusable.
No matter what I try, uploading or downloading anything simply does not work:
On PC: I am running the latest edition of Windows 11 Pro on a multi-gigabit fiber Ethernet connection.
On Mobile: High-speed Wi-Fi on Android.
In both cases, every single transfer just spins in circles, stalls endlessly, and eventually times out. Nothing goes through—not a single byte. With this kind of local network setup and a paid subscription, performance should be seamless, but instead, it’s completely frozen.
Is anyone else experiencing similar issues right now, or is this a known routing/server outage on their end? Any insight or workarounds would be appreciated, because paying for a service that completely stalls is extremely disappointing.
PS location = EU
Update: Clarification on my Filen + ViceVersa setup and extreme slowdown
Thanks for all the input! To clarify a few points and narrow down the issue:
Filen sync works fine: I have no issues with the official Filen desktop app. I’ve already backed up/synced hundreds of GBs using Filen directly without any speed issues.
The bottleneck is ViceVersa + Virtual Drive (U:): The issue only occurs when I try to run a new Mirror Copy profile using ViceVersa PRO 7 (recently updated) targeting Filen’s virtual drive. ViceVersa is either unable to handle the virtual drive correctly or writes to it at an agonizingly slow pace (around 20 KB/s for a 15 GB batch of ~9,600 small files).
No network/firewall blocking: I’ve already checked my local firewall and router settings—there is zero throttling or blocking on my network side.
It seems the issue lies specifically in how ViceVersa handles file-by-file operations over Filen’s virtual drive mount (high latency per file / WebDAV overhead), rather than a network or Filen sync issue per se.
Has anyone managed to get ViceVersa (or similar file-copiers like FreeFileSync/Syncovery) working at decent speeds directly over Filen’s virtual drive, or is the virtual drive architecture inherently unsuitable for file-by-file mirror backups?