u/Vial_ambar

During an analysis, my equipment started exhibiting this problem. The needle goes up to the sample, goes down, but doesn't pierce the vial. Displays an error [9222]: "there is no sample vial set in autosampler rack."

We have a long backlog of samples and need to get the equipment up and running again. Support from Shimadzu will take a long time due to their schedule.

I welcome suggestions for tests to better evaluate the problem, and if you have experienced something similar, what was the solution?

UNICAMP - Campinas-SP, Brazil