u/Warm_Ferret_1520

Hello Everyone,

I am completely out of ideas and could really use your help. I was laid off in May, and since then, I’ve submitted 200+ applications for Technical Account Management roles (similar to my previous jobs) with zero callbacks.

• Target Roles & Industries: I am targeting Technical Account Management (TAM) and IT Management roles, ideally within the tech sector or managed service providers (MSPs).
• Location & Preferences: I am located in Philadelphia, PA. I am applying to local, hybrid, and remote roles. I am not looking to relocate at this time.
• Background & Current Situation: I was laid off in May and am currently unemployed. I have 8 years of experience managing technology infrastructure, service delivery, and compliance. My path is a bit non-traditional: I don't have a completed degree, but I do have university coursework (business/finance and IT), and I hold major certifications including my CISSP and PMP. Everything on my resume is real and backed by references.
• Job Hunting Challenges: I have submitted 200+ applications with zero callbacks. I’ve tried everything: iterating my resume relentlessly (layout changes, highlighting my home AI lab and node clusters, using Claude/ChatGPT/etc. for optimization), expanding my LinkedIn network by over 600 connections, engaging my existing network and partners, and even using AI job search tools and paying a service to apply for me (a horrible waste of money).
• Why I'm seeking help: I feel my experience lines up very well for a TAM role, but I'm clearly missing the mark. I suspect my resume is either getting caught in ATS filters, or my non-traditional education is standing out more than my actual work experience.
• Specific feedback requested: I would love feedback on my Experience section—does it clearly convey my impact and translate well to a TAM role? Also, how can I better frame my Education/Certifications section so my CISSP and shine brighter than the incomplete degree?
• Citizenship/Visa: US Citizen, no visa or sponsorship required.

I hate being on unemployment and I love working in my field of expertise. I desperately want to contribute to the workforce. Any brutally honest feedback on what I am doing wrong is highly appreciated!