Hydro issue… who is responsible
Our hydro went out today and came back at half power about 10 minutes later. My name is on the account, I pay the power bill.
6 years ago when the account was transferred to me, my landlord accidentally got the first bill, called me and we straightened it out, and he told me the power is all my problem. Ok.
Today I called Toronto hydro directly about the issue, and they sent a message to the metre and started a ticket and are sending a crew to investigate. They said it’s only pulling half voltage and that it’s likely an issue on their end.
I texted my landlord to ask if they would be able to access whatever they needed or if he needed to come unlock something, he called me and FREAKED out. He was insanely angry that I called them directly instead of calling him and the phone call got out of hand.
He insists that I call Toronto hydro and cancel the ticket because he’ll bring an electrician and they’ll fix it. I said im not cancelling the ticket because I have a baby and we need our power back on asap and Toronto hydro ALREADY told me they think they know that it’s their problem.
Am I in the wrong? I genuinely thought I was doing the right thing by handling it, seeing as it’s my account and I pay the bill??