docking your tips for not getting enough reviews from customers
Is it fair to take away a third of a server's tips for not meeting a quota of reviews from their customers? A server can only encourage a customer to leave a review, it is ultimately up to the customer to make that decision. Gyu-Kaku requires servers to meet a quota of one review per shift mentioning the server's name from their customers. If you have 20 shifts per month and you only get 19 reviews for that month, they will penalize you by taking away 25% to 33% to 50% of your tips until the number of reviews reaches the number of shifts worked. I could understand if they cut some of my hours as punishment but to make me work 40+ hours just to take away 33% of my tips seems unreasonable if not illegal. In Texas, servers only make $2.13 an hour. Tips are essentially my entire pay. What should I do? Is this legal?