u/Weekly_Basket_9280

I am running RevOps at a scale up. We use Salesforce as our CRM. Our set-up is very messy and reps hate using it. However, the Salesforce team invests little capacity into improving the system and allocates time/ resources to other functions as the team has a very broad scope. I am increasingly frustrated with this set-up as I don’t have control over capacity and prioritization. The SF team makes decisions around sales topics they want to pursue that don’t align with my priorities. Has anyone been in a similar situation? How can I fix this? How are other companies solving for this?