Help: admission cancellation because of missing test score
UCR recently sent me an email stating that my admission for Fall 2026 had been canceled because they had not received my required official AP exam scores by the deadline. After receiving the email, I immediately followed up with UCR and submitted my official AP scores through College Board on August 15.
However, for some reason, after filing out the Test and Transcript Inquiry Form, but it appears that UCR was unable to locate my official AP exam scores in the system. So I opt out for the second option of emailing the admission team to which I provided them with my College Board submission receipt as proof that I sent the scores, and I am continuing to work with them to try to get the issue resolved. The last time I emailed the admission team was 11 AM august 17 and I still haven’t had a response yet.
I’m honestly quite stressed about the situation because I did submit the scores as soon as I realized there was an issue, but I’m not sure what else I can do to prove that they were sent. I wanted to let you know what is happening and ask if you have anything else I could do?
Should I try calling them or follow up with another email tomorrow?