u/Working-Corgi-8726

[Landlord-NC-US] Update- New tenant first month rent and security deposit fail.

I posted on the original post as well.

Update 5/20: Hi all, I wanted to give an update on this. As usual, Reddit was right. I’m pretty sure I was taken by a professional squatter. Or actually I don’t think they were that professional or smart about it if that’s who they are. I kept getting some bs about their bank account being frozen because their bank thinks the transaction is fraud. On 5/8 they send a portion on the rent - not even 50% and stated their bank will release the rest on 5/20 - today. I reached out to them to find out what’s going on because needless to say I have been very patient with them. Came 4:30pm they stated they’re contacting customer service to see why their account is still frozen. Banks close at 5:00pm. The account is still “frozen”. Now time for the hard conversations. I told me I need the remaining payments by this evening the latest. Got some sob messages about how frustrating it is and never missed a payment before and can’t give when they don’t have. I politely stated I’ve been patient enough and I have bills to get paid as well. If I cannot receive the payments they need to vacate to home by Monday. They responded with how are they supposed to move within 4 days, no assurance of hey I will pay. So yeah that tells me I’m not getting my payment. Since I’m in NC I saw some comments that I may need to wait for 10days notice. But I definitely going to begin the process. Lesson learned, can’t be too nice in business and always take guarantee funds up front.

5/21: I keep think why would a bank hold someone’s account on the basis of “fraud” even after you confirm it’s not. If they are indeed “professional tenants” what’s the game plan in trying to get only one month of living space?
Thinking back to when I used to work at a bank, the only times I saw the bank freeze an account is due to a court order. Could this be on what’s happening to this person? I know they’re not being truthful with me at all. They had evictions on their records and obviously the court ruled in the favor of the plaintiff. Could it be that they owe that money to the other landlords and it’s a court order hold on their account. I’m just not understanding the advantages of their plan, and how are they so okay with their account being frozen for so long. Like there seems to be no sense of urgency on their part. At this point I reached out again and same lack of communication. This has all been a frustrating process.

reddit.com
u/Working-Corgi-8726 — 1 day ago

So I posted a few days ago about a new tenant whose payments failed. I wanted to give the benefit of the doubt that it’s a misunderstanding and an error was made. They stated they got it resolved and I wanted to give sometime as the platform I use for payments show the payment would withdraw 5/5. Yesterday it should “paid” - pending. Today I check again and the first month’s payment that showed “paid” yesterday now shows failed. I reached out to let the tenant know we I need a cashiers check and will stop by to pick it up by eod. They responded that they will go to their bank to see why it’s failing. Regardless I stated I need a certified check. I’m new at being a landlord and definitely made the mistake of not take the funds first thing upfront. I’m also a very paranoid person.

What precautions should I take when going to get the check. Should I tell them to put the check in the mail box instead of face to face contact? My husband doesn’t have the same fears as I do and he was the one that trusted their application in the first place. He thinks it’s okay to just walk up to the front door. However, I had a bad feeling renting to them in the first place and seeing how the events has turned out, I am definitely having a hard time trusting other action. I really do hope this is all a misunderstanding, however, given the circumstances I feel I have a right to be concerned.
Any suggestions on how I should handle this going forward?

Update: As they told me they’re going to the bank and I asked to meet at the bank their communication became spotty again. I called and the either rejected my call or send to voicemail. I had to demand communication before they responded and send me a letter from the bank which doesn’t have a letter head and just says the account is frozen until 5/20. However, it’s all seems like excuses. Can errors happen yes, but they seem like convenient errors.

reddit.com
u/Working-Corgi-8726 — 16 days ago

So I posted a few days ago about a new tenant whose payments failed. I wanted to give the benefit of the doubt that it’s a misunderstanding and an error was made. They stated they got it resolved and I wanted to give sometime as the platform I use for payments show the payment would withdraw 5/5. Yesterday it should “paid” - pending. Today I check again and the first month’s payment that showed “paid” yesterday now shows failed. I reached out to let the tenant know we I need a cashiers check and will stop by to pick it up by eod. They responded that they will go to their bank to see why it’s failing. Regardless I stated I need a certified check. I’m new at being a landlord and definitely made the mistake of not take the funds first thing upfront. I’m also a very paranoid person.

What precautions should I take when going to get the check. Should I tell them to put the check in the mail box instead of face to face contact? My husband doesn’t have the same fears as I do and he was the one that trusted their application in the first place. He thinks it’s okay to just walk up to the front door. However, I had a bad feeling renting to them in the first place and seeing how the events has turned out, I am definitely having a hard time trusting other action. I really do hope this is all a misunderstanding, however, given the circumstances I feel I have a right to be concerned.

Any suggestions on how I should handle this going forward?

reddit.com
u/Working-Corgi-8726 — 16 days ago

Okay so as the title says, I rented out my house for May 1st, I already allowed access to the home and the tenant has moved in. I check today to see that the security deposit and first month rent failed. I texted them to let them know those payment has failed and to please updated on when I should expect the payment. After not getting a response I call to while they ignored. But then texted me that they will look into why the payment failed. I again asked to keep me updated on when I should expect it to be resolved. They have been taking sometime to respond. I’m getting a bit nervous about the situation. I suppose I’m looking for advice on what my next steps should be or what I should be prepared for. Even though lease a signed can they still reside in the home without paying. What are my rights and what are theirs? It is only the 2nd and on a weekend so I do want to be patient but also I don’t where they blows into a bigger case because I waited too long to act.

Thank you in advance for any advice given.

Update: Not much of my update but I reached out and told them at this point we would need a certified check. They responded stating that the account number was enter incorrectly and they updated it on the online portal and it shows pending currently. I will give it until Monday to see if it clears. The locks in the door is digital code and fingers which I can always delete. I hope it’s just a misunderstanding but I am instant regretting my decision.

reddit.com
u/Working-Corgi-8726 — 20 days ago