Absolutely the worst host support ever
It has been 15 days since I registered as a host, and I am still not verified today. This is despite the fact that I’ve had to deal with what feels like every single clueless man on their support team. They even verified my account and bank details, and told me over the phone (after I was passed around between roughly 15 different unskilled agents) that everything would be sorted out within 72 hours. It has now been two days past that deadline, and I am still not verified.
I keep messaging back and forth with complete unskilled agents, but getting my verification finalized is still nowhere in sight. Today, I wrote to them giving them until the end of the day to get this done, otherwise, I am leaving their platform. But I am posting this review anyway. My nearly three-week-long frustration is horrific.
Guys, can you explain to me how this platform even makes money? Why don't hosts try to advertise on other platforms, or why don't they start more of their own? This stupid Airbnb system is just ruining people's nerves.