Worth taking a fuel contamination dispute to Consumer Affairs Victoria or VCAT?
A few weeks ago, I filled up with contaminated fuel (water in the fuel) at a service station in Victoria.
The fuel company has offered to reimburse me for the repairs I’ve already had completed. However, my mechanic believes they should also contribute towards the injectors. The fuel company disagrees, saying my car is older and the injectors have reached the end of their expected lifespan.
At this stage, I’m leaning towards simply accepting their offer, replacing the injectors myself, and moving on—I don’t want to deal with the stress even though the injectors were functioning normally before this incident.
Has anyone been through something similar? Was it worth pursuing through Consumer Affairs Victoria or VCAT, or did the time and effort outweigh the potential outcome? I’d also be interested to hear whether an independent mechanic’s opinion tends to carry much weight in these cases. Thanks in advance for any advice or experiences.