u/Xbox_Advance_TeMp

Business owners: how do you actually get customers to leave reviews?

I've been looking into how small businesses handle reviews and I'm curious what everyone actually does.

Do you have a proper system for asking customers for reviews, or is it more of a:

"Ah, I should have asked them for a review..." situation?

A few things I'm interested in:

  • Do you ask every happy customer?
  • Do you send them a message afterwards?
  • Do you use any tools/software for it?
  • What stops you from getting more reviews?
  • Do you think customers would leave more reviews if the process was easier?

I'm especially interested in hearing from barbers, tradespeople, gyms, salons, restaurants, and other local businesses.

What works for you and what doesn't?

reddit.com
u/Xbox_Advance_TeMp — 5 hours ago
▲ 1 r/growmybusiness+1 crossposts

Business owners: how do you actually get customers to leave reviews?

I've been looking into how small businesses handle reviews and I'm curious what everyone actually does.

Do you have a proper system for asking customers for reviews, or is it more of a:

"Ah, I should have asked them for a review..." situation?

A few things I'm interested in:

  • Do you ask every happy customer?
  • Do you send them a message afterwards?
  • Do you use any tools/software for it?
  • What stops you from getting more reviews?
  • Do you think customers would leave more reviews if the process was easier?

I'm especially interested in hearing from barbers, tradespeople, gyms, salons, restaurants, and other local businesses.

What works for you and what doesn't?

reddit.com
u/Xbox_Advance_TeMp — 5 hours ago