Logitech's anti-consumer BS: Lost my G535 dongle, and their support basically told me to buy a whole new headset.
I am so incredibly furious with Logitech right now.
I recently lost the LIGHTSPEED USB dongle for my Logitech G535 wireless headset. The headset itself is in perfect working condition, so I figured, "No big deal, I’ll just go to their website and buy a replacement transmitter."
Guess what? They don't sell it. It completely does not exist on their official spare parts store.
When I contacted their customer support, they basically hit me with a "sorry, can't help you" response. Because a tiny USB stick is missing, their official stance is apparently that I should just throw a perfectly good, fully functional headset into a landfill and spend another $80+ on a brand new one.
Look at companies like Turtle Beach—if you lose a transmitter for one of their headsets, you can easily go onto their site, spend fifteen or twenty bucks, and buy a replacement. It takes two clicks. But Logitech? They’d rather generate e-waste and force you to buy a whole new unit.
It is greedy, anti-consumer, and completely ridiculous. If you are thinking about buying a wireless headset from Logitech, be warned: if you lose or break that tiny USB dongle, they will completely abandon you. Never buying a Logitech audio product again.
