Pushy impatient guests
Had a lady tonight get snippy with her at sco because I couldn’t get to her right away
Our service desk is connected to the sco, so as she called me over I had someone come to my sco register
I thought she was polite when she said I could come over when I get a minute
I told her politely that I would be over in a moment
2 minutes later she goes “um? I need help over here.”
Me: *politely almost in a gentle parent voice* “I know ma’am but I’ll be over there in a minute okay?”
Her: “well I thought you heard me the first time I called you over.”
Me: “I did ma’am, I told you I’d be right over, I’m currently with another guest.”
Her: “Well I thought you’d be over right away
Me: *dumbfounded face* “You said when I get a chance, I’ll be over in a minute. I cannot be in two places at once.”
Fucking, WHEN I SAY ID BE OVER IN A MINUTE ID BE OVER IN A MINUTE.