Incorrect Triathlon Shade Fabric from Factory Multiple Times
I ordered some Lutron triathlon solar shades from dealer 1 in a 5% weave. While they all initially were delivered correctly, one shade had to be remade because of some hem bar issues. The first remake came with what appears to be a tighter weave (1 or 3%) instead of the 5% that was on the order, so Lutron remade the shade again on a rush and I received the second remake within a couple weeks. The second remake also came with the tighter weave so it does not match the 5% sample or the other shades immediately next to it.
Meanwhile I ordered a 5% weave from a different dealer (dealer 2) and that shade was made recently and installed last week and completely matched the sample.
Any indication as to why the remakes for dealer 1 keep getting messed up? first picture shows sample on left and dealer 1 incorrect remake on right and then second picture shows the perfect match between the sample and dealer 2.