How would you handle this payment problem?
Hey All,
So I run a small, low ticket home service business (part-time, only weekends, $2k MRR paid in arrears).
For the most part my clients have cards on file, and everything is paid on time. However probably 15% have to be chased down.
3 folks are now a month + behind on invoicing so I’m curious your thoughts on how to navigate:
Client typically pays around on time and tips. Her mother died a month ago, and she apologized for not being responsive. She’s about to be 2 months behind. Do I stop showing up?
Client always paid on time and tipped. She since moved away, canceled services, but hasn’t paid her last invoice. She texted me saying she would to no avail.
Client always paid on time but her card expired. I’ve sent her a link to update and reminded multiple times but no success.
Also, I know I could prebill but people skip here and there so it becomes a nightmare. Let me know what you think!