▲ 6 r/glpi
GLPI Email Thread Handling: Reliance on Unofficial Plugins Instead of Standard Built-in Features
Why doesn’t GLPI evolve or adapt its mail receiver? They rely on an unofficial plugin that allows email conversations to be merged into a single ticket using the Message-ID or the MS Exchange ID. How hard would it be to implement a feature that every other tool already has?
u/alextr85 — 6 days ago