Having some trouble ordering a wristband from the store - wondering if anyone could help?
I'm new to parkrun and I want to order an Ultraband because I don't like running with my phone. However, when I try to add it to my basket it comes up with a message "the name registered to the parkrun ID entered doesn't match the name provided". It's definitely all correct because I've gone over it again and again; and I'm hesitant to proceed anyway just in case my data doesn't track properly. Has anyone else experienced this and have a solution?