u/aniumat

My production domain was registered through Vercel. I deleted my Vercel account without transferring it out (i thought i did) - auto-renew died with the account, and I had no idea.

It expired 2026-08-14, it's now on clientHold, and my entire SaaS and email are offline. Paying customers locked out for days.

I can't fix this myself: no account to log into, the registrar (Tucows) says talk to Vercel, and my support case: 011cQNIWD79A5KRZ, is sitting in the Hobby queue.

I just need ONE of these:

1. Renew the domain — I'll pay the second someone responds
2. The transfer auth code so I can move it to another registrar

I can prove ownership instantly (original account email, invoices, DNS zone control). Still in the renewal grace period, but the redemption clock is running.

If anyone from Vercel sees this — please, a two-minute account review is all this needs.