u/awk_f

I work as a head of Quality Assurance team in a really small dev department - we have 1 Product Manager, 3 Back End developers, 2 Front End developers and 2 Quality Assurance.

We got new overloads with different cultural expectations; we always focused on quality and now we are expected to 'push for deadlines and then extinguish fires in production'. And surprisingly everyone (team lead and PM) decided to play little bitches and go with it.

I will never say fine to this, because it goes against my whole being, not just business me.

However, another criticism of my team is that tickets stay to long in our columns and it should be ~1/2 developer time in status. And allegedly our tickets are waaaaay longer in Quality Assurance columns.

Firstly, i don't like 'us' being pitted against 'them'

Secondly, two can play that game.

So this is where malicious compliance came into play

- All those tickets in our columns that are waiting for some minor fix? forget it.

- All those tickets where branches do not check out? forget it.

- All those tickets where we are waiting for input or tweak? forget it.

- Waiting PM to say A or B? forget it.

- Sorting privileges? forget it.

Now anything that cannot be worked on goes back to developers, Product Manager or blocked, flooding their queues.

In one day I flooded 'their' columns with more than 50% of all tickets currently on the board and am yet to hear from Product Manager.

EDIT: updating acronyms so it is clearer