u/baabygirl2004

Hi all, I had signed up for EasyNews last year. I had gone in and removed from credit card information and I thought I had gone through the steps to cancel my service a couple months after sign up as I did not really use it enough. Well I got charged double what I was charged the first time today. I never received any emails telling me it was renewing let alone the price was doubling. Has anybody had this happen to them? I contacted support already. Hopefully I can get a refund and cancellation as it was within 24 hours of the renewal.

Update: support was super helpful and I got the issue resolved!