u/blackhodown

▲ 2 r/yardi

How do you handle user property security provisioning?

I’m wondering how other properties handle user property security requests? We frequently have staff that go to other properties to cover when someone is out, and it’s kind of a wonky process at the moment. I’ve generally been creating a property list for each user and then a coverage request means just updating that list, but it’s not a function that we want a ton of people to have access to, and the process seems archaic at best. This isn’t even factoring in that I usually get the requests to provide access at 9:30am when they realize they can’t do anything at the property, despite well documented SOPs on request lead times.

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u/blackhodown — 6 days ago