Raindrop Pro subscription active on Apple, but my Raindrop account is still Free
Update: My issue has been fixed as of 11.45. Many thanks to the Raindrop team. (11/8/26)
Hi everyone,
I purchased a Raindrop Pro subscription through the iOS app on August 8. Apple successfully charged me, and the subscription has been showing as active in my Apple account since then.
However, after the purchase was completed, Raindrop showed an “Internal Server Error” instead of activating Pro on my account. I then tried Restore Purchase, but I received the same “Internal Server Error” again.
Right now, my Apple account shows that my Raindrop Pro subscription is active, but my Raindrop account is still showing Free instead of Pro.
I also emailed info@raindrop.io about this, but I haven't received a response yet.
Could someone from the Raindrop team please help me activate the Pro subscription on my account or let me know how I can get this resolved?
Raindrop User ID: 7194634
I can provide the Apple receipt or any other purchase information privately if needed.
Thanks!