u/blinky_bill_79

We recently changed to a new broker, local to us (Qld) who was recommended by a few in the community. We met, felt comfortable, so went through the process of supplying documents etc and then when it came to requesting pre-approval, we were asked for a fee ($500) to cover her time to do this. This surprised us, our old broker (Vic) had never asked us to pay a fee (was a few years ago now!). Is this the new normal?