About 6 months ago I posted here regarding some struggles we were having at our small (family) business. In general, we are growing and just experiencing that pain. Business so far this year is up another +20%. It was agreed that I needed to add staff. We have made hires in our production and office staff. I did bring on a remote manufacturer rep who will manage a territory so somewhat fixed but also added to my pressures. So an in-office sales position is finally up for increasing bandwidth. What do we think? Does it sound good?

We are located in an MCOL city (Midwest represent).

Business Development Representative (Inbound & Sales Support)

Pay: $60,000–$75,000 per year
Job Type: Full-time, in-office
Schedule: Monday–Thursday (4-day workweek)

Job Summary

Bojangles Chikin Ventures is seeking a Business Development Representative to serve as a central point of contact for inbound sales and support our broader sales team.

This role focuses on inbound inquiries, warm leads, and maintaining customer relationships while helping ensure opportunities are handled efficiently across the team.

As our business continues to grow, this position plays an important role in making sure calls are answered, quotes are followed up, and opportunities move forward without being missed.

Key Responsibilities

• Serve as the primary point of contact for inbound sales calls and inquiries
• Qualify opportunities and route or support as appropriate
• Prepare quotes and follow up to close opportunities
• Support outside sales representatives with customer communication and order flow
• Maintain and grow relationships with existing dealers and customers
• Conduct warm outbound calls for follow-ups and relationship touchpoints
• Track customer interactions and opportunities in CRM software
• Coordinate with internal teams to support customer orders

Qualifications

• 3+ years of experience in inside sales, business development, or a customer-facing role
• Comfortable speaking with customers by phone and managing inbound activity
• Strong communication and relationship-building skills
• Highly organized with strong follow-through and attention to detail
• Able to manage multiple priorities with minimal supervision
• Comfortable using CRM systems (Salesforce a plus)
• Bachelor’s degree preferred but not required
• Additional language skills (spoken or technical/programming) are a plus

Work Environment

• Four-day in-office workweek (Monday–Thursday)
• Casual dress code most days (not retail); employees are expected to be presentable and professional
• Small, family-owned company with a collaborative team environment
• Focus on long-term relationships over high-pressure sales tactics

Benefits

• $60,000–$75,000 annual salary
• Paid time off
• Paid training
• Flexible schedule
• No nights or weekends

Additional Information

This is an in-office role. Candidates must be comfortable working onsite Monday–Thursday.