u/bubblybunnyboo

Hello!! I used to play Stardoll when i was a kid, then I got back to it with a new acc a few years ago( Im an adult). It has been a few month that i have not logged in as my acc is on my old laptop. Around 3 months ago i got a notification that someone tried to buy the subscription with my visa through my acc but it did not go through. Today i got an email from Stardoll stating that someone changed the password to my acc , so they blocked the acc for 48h. I need to close that acc before someone tries to access my cards, but i dont remember my password and i dont have access to my old laptop. What do i do now?