u/cadensky

Over the last week, I have enjoyed using my Pocket DMG 16GB/512GB. Unfortunately the case cracked. There have been several posts here recently about DMGs with spontaneous cracks. So yes they are an issue…and “no” I have never had this issue on a Steam Deck, Legion Go, Legion Go S, Legion Go 2, or RoG Ally. This points to a known issue that Ayaneo refuses to correct as they churn out $500 devices.

This device was purchased from a reseller so Ayaneo has elected to refuse to address it. Given that many tech companies fix products sold through resellers, this is a dubious decision.

This is especially problematic given the profile of their devices:

1. Higher prices

2. Poor availability

3. Poor track record for delivery timeframes

4. Poor track record for case quality and finish

I can just send my device back to the reseller for a full refund. Unfortunately Ayaneo support has created a vocal and dissatisfied customer. I wont buy their products.

I am a relatively new owner of a Black/16GB/512GB Pocket DMG. I wanted to offer some thoughts on it. My Gamehub experience is posted as a comment.

- Good but quirky device

- Controls are good except that for the trackpad challenges and the triggers/bumpers can be awkward

- Trackpad is challenging for camera adjustment and unusable for FPS. There are only a few sensitivity settings. Fine tuning is impossible.

- Screen has significant banding/mura. This is only visible on solid screens. Otherwise it is good.

- Speakers are surprisingly good

- Fan is super loud on max settings but okay otherwise. It can keep the device cool.

- Fingerprint Reader works well

- OEM Mesh case is fine. Put your device in upside down. The flap can be used to wipe the device/screen.

- 3D printed TPU case available at various sellers is terrible and does not fit. Ayaneo should have a TPU option for a $300-800 device. Shame!

- Device casing is already cracking slightly by the screws. Ayaneo offered to send a replacement case. Loosen your screws as soon as you get the device. I suspect that heat expansion caused the cracks.

- Black finish is painted and a terrible magnet for fingerprints and oils. Absolutely a shame on a device at this price.

- Android Buttons: too many, can never remember the purpose, unnecessary

- Charging is pretty fast. No issues there.

- Contrary to some videos, you can change the resolution of video out

- No headphone jack

- Difficult to find a bottom dock other than OEM because the device bottom is thick.

- Performance is everything that you would expect. it is very good.

Overall, I am satisfied with my purchase. However, Ayaneo needs to fix the challenges above going forward.